Where is my delivery?
Our ambition is that all orders shall be sent from us 3-6 working days after the order is placed
Our ambition is that all orders shall be sent from us 3-6 working days after the order is placed. During high pressure or holidays this time might be slightly extended. If you have ordered a product that is backordered we will send your order when the product is back in stock
Read moreWhat payment solutions do you offer?
We use Klarna checkout as a payment solution. You can choose between paying against invoice partial payment or direct payment…
We use Klarna checkout as a payment solution. You can choose between paying against invoice, partial payment or direct payment by card. If you have questions about your payment, we refer directly to Klarna.
Read moreCan I change my delivery address after I’ve placed an order?
Översättningsresultat. As long as we have not sent your order it is possible to change your delivery address free of…
Översättningsresultat. As long as we have not sent your order it is possible to change your delivery address free of charge. If you want to change the address after we have sent your order we can do so at a cost of €30
Read moreHow do I make a complaint about a delivery that has been damaged in shipping?
If one or more of your products have been damaged during transport you have the right to make a complain…
If one or more of your products have been damaged during transport, you have the right to make a complain. Contact us at [email protected] no later than 3 days. save the packaging. Terms & Conditions.
Read moreWhat does it mean when a product is marked backordered?
A backordered product is a product that is currently out of stock
A backordered product is a product that is currently out of stock. If you place an order with a backordered product we will send it as soon as we have it in stock again. If you have placed an order that contains both backordered products and products that are in stock we will wait for the backordered product before we…
Read moreCan you help me plan my shelf?
Of course! We will happily help you with the planning contact us via our shelf form
Of course! We will happily help you with the planning contact us via our shelf form. If you would rather talk in person we offer free consultation via video call or on site in our showroom. Please e-mail us at [email protected]
Read moreHow much is the shipping costs?
We offer world wide shipping the freight cost will be calculated at the checkout
We offer world wide shipping the freight cost will be calculated at the checkout. Please fill in your address at checkout to get the shipping cost for your country. Also please note that if you order from outside the EU taxes and customs might apply
Read moreCan you help me assemble my shelf?
At the moment we can't offer any assembly assistance. We are working on developing a solution for this and hope…
At the moment, we can't offer any assembly assistance. We are working on developing a solution for this, and hope to be able to assist you with assembly in the future
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