Shop safely with TÔNN

Terms & Information

When you shop with TÔNN, it should feel simple, secure, and long-term. Here we’ve gathered all the essential information about returns, shipping, and how your shelving system can evolve with you over time.

30-Day Return Policy

We offer a 30-day return window from the day you receive your order. If you change your mind, you’re welcome to return the product. Simply register contact us for help with a return or exchange.
Please note: The item must be unused and returned in its original packaging. Return shipping costs are covered by the customer.

Modular & Expandable

Portal is a modular shelving system that can be expanded or reconfigured as your needs change. Add more sections, shelves, or cabinets – now or later. You don’t need to decide everything at once.
Portal is a shelving system that grows with you

Resell or Trade

If you move or no longer need your furniture, it’s easy to sell or trade individual parts or the entire shelf. Our products hold strong resale value.
Visit our Facebook group “TÔNN 4-ever” where customers buy, sell, and trade shelf sections with each other.

High Quality

The Portal shelving system is manufactured in Europe from carefully selected materials. With proper care, your TÔNN shelf will last for many years.

Shipping & Delivery

We deliver within Sweden, the EU, and to selected international countries.
In Sweden, smaller parcels are delivered to a service point, and larger items are delivered directly to your home. In the Stockholm area, we use local couriers for large orders. International orders are shipped with FedEx.


Read more about our shipping & delivery terms here.

Need to Modify Your Order?

Need to change the color or size of a shelf section? Contact us and we’ll help you find the right solution. We handle exchanges in a smooth and personal way.

How to Make a Return

1. Contact us in order to register your return. 

2. Carefully pack the product in its original packaging.

3. We’ll send a return label and deduct the return cost from your refund.

Questions?

We’re here for you! Don’t hesitate to reach out to us at hello@tonnfurniture.com if you have any questions before or after your purchase.